Finding the Right IT Provider: Why Managed IT Support Services Trump Copier Companies

two managed it support services professionals working in server room

Copier companies have been known to provide support to businesses over the years with the services they provide. And as we’ve advanced into a more technology-driven business-scape, copier companies have stepped up their game, claiming they can handle all of a small business’s IT needs. However, while they’re certainly experts in their field, businesses that rely on copier companies for their IT support are often doing themselves a disservice. 

Here’s why managed IT support services are the superior choice for smaller operations.

IT Risks Associated with Copier Companies

While it may be tempting to keep all your tech services under one roof, copier companies often lack the sophisticated IT expertise necessary to provide comprehensive support. Here are several risks inherent to relying on copier companies for IT solutions:

1. Limited IT Focus

Copier companies are specialists in one technology area, but this usually doesn’t include comprehensive IT support. They may have IT services as an add-on, but it’s rarely their primary focus, which can result in subpar and incomplete support.

2. Lack of Diversity in Skills

Many copier companies lack the diverse skill sets necessary for modern IT management. This can leave your network, security, and software needs in peril when faced with anything beyond the most basic troubleshooting.

3. Inadequate Security Measures

Outdated and inadequate security measures can put your business at risk. Copier companies may not prioritize security measures as highly as dedicated IT firms, leaving your business vulnerable to breaches.

4. Limited Hardware and Software Solutions

While copier companies can offer specific software solutions, they may not offer the range of hardware or software options that a dedicated IT provider can. This can limit your business growth and operational flexibility.

5. Response and Downtime

Another risk is slow response times and downtime. When an IT issue occurs, your business needs it fixed fast. If your copier company doesn’t have dedicated IT personnel on hand, you could be waiting much longer than is ideal.

6. Compliance and Regulation Knowledge Gaps

If your business operates in an industry with strict compliance and regulation requirements, a copier company may not have the expertise to ensure your IT systems are compliant.

7. Scalability Issues

As your business grows or shrinks, your IT needs will too. Copier companies may struggle to scale their services effectively to meet changing demands.

Managed IT Support Services vs. Copier Companies

Now that we’ve outlined the risks, it’s important to break down why managed IT support services are the better option compared to the bundled IT services that many copier companies offer.

  • Comprehensive Tech Support: Managed IT support services offer comprehensive tech support that includes hardware, software, and network solutions. They specialize in all aspects of IT, providing a deeper level of expertise.
  • Proactive Approach to Support: Managed IT services take a proactive approach to support, constantly monitoring your systems to prevent problems before they occur. This can lead to less downtime and a more efficient operation.
  • Enhanced Security Measures: With a focus on IT, managed services are better equipped to implement and manage advanced security measures to protect your data and systems.

Stasmayer Can Be Your Trusted IT Partner

Stasmayer is a managed IT support provider that can help you avoid the pitfalls of relying on copier companies for IT services. With a focus on personalized service, robust cybersecurity solutions, and strategic IT planning, Stasmayer can tailor its services to meet the unique needs of your business. Don’t compromise on your technology—reach out to Stasmayer and discover how professional IT support can elevate your business to the next level.